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The Avaya Aura Core Components Support (Avaya 72200X) exam is a prerequisite for getting the ACSS-7220: Avaya Aura Core Components certification. The test validates the advanced proficiency of the candidates in isolating, diagnosing, and supporting multiple products available in Avaya Enterprise Team-Engagement Solutions.
The candidates for this exam must first obtain the Avaya ACIS-7120: Avaya Aura Core Components certification before proceeding to take Avaya 72200X. The potential applicants for the test include the Avaya Associates, Partners, and customers who are familiar with the products and product family of Avaya. It is recommended that the individuals develop competence in the exam objectives before attempting this test. This is to ensure that they have the prerequisite knowledge and skills required to ace it at the first attempt.
Exam Details
Avaya 72200X is a 90-minute test covering 63 multiple-choice and multiple-response questions. The exam is available through the official administrator, Pearson VUE. The candidates must go through the administrator’s website to register for and schedule it. To attain the passing score that qualifies the individuals to earn the certification, they must give the correct answers to at least 68% of the total questions. This means they must answer at least 42 questions correctly out of 63. When it comes to the registration process, Avaya recommends that the candidates register about two months before the scheduled date. This is to allow enough time for preparation and also fulfill other prerequisites for the test.
Avaya offers ample resources to help the candidates prepare for the certification exam. It is advisable that the potential individuals go through the learning maps to review the recommended training path as well as the specific orders in which to take the courses and test. The first step towards passing Avaya 72200X is to enroll for the 72200v – Supporting Avaya Aura Core Components training course. This is a 40-hour virtual instructor-led option. The next step is to take the 72220W – Avaya GSS Troubleshooting & Engagement Methodology web-based course. This is a four-hour training designed to equip the learners with practical skills required to ace the certification exam and gain competence in the real-world work environment. To gain more knowledge and skills, the vendor recommends that you explore other materials.
Exam Topics
Understanding the exam topics is very critical to achieving success in the certification test. This is why it should be the first thing the candidates do when they have made up their mind to pursue the certificate. If you understand the exam domains, you can easily identify difficult areas that require more study. You can also estimate the duration that it will take you to study and be adequately prepared for your test. The Avaya 72200X certification exam covers five topics. The details of these are enumerated below:
- Avaya Core Architecture
This subject area requires that the candidates demonstrate their skills in describing architectures for Session Manager, System Manager, and Communication Manager & Media Server. The test takers should also be able to establish the troubleshooting aspects and differences in the public and private network environments with the Avaya domain.
- Fundamental Voice Network Processes & Standards
This domain covers the skills and knowledge required to establish calls & media processing, SIP signaling, and Trust Management; establishing SMGR database Replication & synchronization, and Call Routing. It also covers the individuals’ expertise in explaining Trace SIP registration and how to view PPM messages, Notification/Subscription, as well as the CM shortcut within the SIP trace. The candidates also need to demonstrate their skills in showcasing IP Codec, establishing configured network regions, prerequisite configuration of CAC (Call Admission Control), as well as Shared Bandwidth Management.
- Avaya Aura Core Components
This topic will measure the competence of the examinees in explaining the process of identifying and utilizing tools available for Avaya Aura Core Components. It will also evaluate their skills required to authenticate a CM license & synchronization status as well as trunks & signaling groups, health, and explain the process of viewing the CM certifications. The applicants should also be capable of explaining the process of performing list traces; verifying the software version of CM, existing nodes, and CM restarts; explaining the process of obtaining access to the CM ECS logs and alarm report. It also requires their competence in verifying the status of the SM license & software version as well as SM100 Status. Moreover, this part covers your skills in downloading the traceSM log file; validating different statuses of AAMS; explaining SM100 details with the SIP trace and view SM alarms; viewing & exporting SMGR events & alarms.
- Call & Message Flows
This section measures one’s competence in explaining call flows for SIP-to-H.323 endpoints within a private network, H.323-to-SIP endpoint within a private network, and SIP-to-SIP. The examinees will also be required to explain call flows for SIP Office Worker to SIP Remote Workers.
- Troubleshooting
This objective requires that the students demonstrate their competence in verifying & troubleshooting a specific system status; verifying the systems or devices that are not working; validating existing configuration; identifying & resolving issues with Avaya Aura Core Components.
Career Prospects
This is a well-known fact that any professional who wants to grow a career in the IT field must pursue a certification to improve his/her potential. For the individuals with the ACSS-7220: Avaya Aura Core Component certificate, there are many job opportunities and career paths that they can explore. Some of the titles that are aligned with this certification include a Customer Support Engineer, a Technical Support Senior Engineer, a Senior Unified Communications Engineer, a Senior Network Engineer, an Android Engineer, a Software Engineer, a Senior Systems Engineer, a Lead Infrastructure Engineer, and a Senior Security Consultant. With any of these job roles, the specialists can earn an average of $92,000 per annum.
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