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The Avaya IP Office Platform Configuration and Maintenance (Avaya 78200X) test measures the advanced proficiency level of the professionals in the use of dynamic and core products of IP Office Platform Solution. This exam also validates the ability of the candidates to effectively install, troubleshoot, perform, and maintain technical tasks.
The target applicants for this certification exam are those support & maintenance engineers who are responsible for the management and performance of the fault-finding functions on IP Office. This test is a prerequisite for the professionals looking to get the following certificates: ACSS: Avaya IP Office Contact Center and ACSS: Avaya IP Office Platform.
The candidates for the Avaya 78200X test must have the relevant competence in diagnosing, endorsing, and isolating Avaya IP Office Platform solutions in Avaya Mid-market Team Engagement Solutions. These individuals should have the skills in Avaya digital communications services, devices, and applications. It is recommended that the applicants develop the adequate expertise in the exam content before attempting the test.
Exam Details
The Avaya 78200X test is made up of about 67 questions and the candidates are given 90 minutes for the completion. To achieve success in the exam, the applicants must give correct answers to 70% of the total questions. The registration process for the test should be done through the website of its official administrator, Pearson VUE. It is important to note that the fee for the exam varies from region to region. Therefore, it is recommended that the students visit the official administrator’s site for more information on the specific fee that applies to them.
The candidates are advised to take the recommended training courses and other study materials provided on the official website to improve the understanding of the exam content. Some resources available on the vendor’s platform include instructor-led training and study guides. Some of these tools require that the learners purchase them while some others can be accessed for free. It is recommended that the individuals have a preparation budget when studying for Avaya 78200X to ensure that they maximize the materials available to them.
Apart from the official resources, the test takers can also explore other third-party tools. These materials cover different learning styles, including self-paced study, instructor-led training, video tutorials, exam dumps, and practice tests. Whatever preparation option you decide to opt for, you must choose the reputable websites. Some platforms have dated resources, which may not be as relevant to your preparation as some latest materials. To ensure you choose the relevant tools, you should first go over the exam objectives. With this, you can identify the appropriate resources. Using the third-party materials can significantly contribute to the success in the exam, especially in the area of practice tests and braindumps. If you are new to the IT industry, you may want to schedule your exam well ahead of time, even beyond the recommended two months to enable you adequately prepare for it.
Exam Topics
The Avaya 78200X certification exam focuses on four domains. These areas cover the skills that the candidates are expected to develop competence in. Understanding these topics is very important as they determine how well you will answer the questions in the certification test. With the available resources, you can gain competence in these sections before attempting the exam. The details of the topics covered in Avaya 78200X are enumerated below:
- Avaya IP Office Platform Solutions Development
The examinees must demonstrate their understanding of different options and versions of the specified IP Office Platform solution; ability to measure the requirements and applications of IP Office; ability to clarify the specifications of systems according to a particular situation of the customers. This subject area also requires that the candidates demonstrate their skills in establishing the best-customized approach for specific requirements of a customer.
- IP Office Implementation
The applicants for the Avaya 78200X exam must possess the capability to install Avaya IP500 Version-2 on a device; install Avaya IP Office Server Edition within a computer; license and authenticate IP Office Platform.
- IP Office Configuration
The test takers should be able to demonstrate their skills and competence in the configuration of IP Office Platform with the use of management user interfaces. They will also be required to configure different applications, including One-X Portal and Voicemail Pro. Besides that, the individuals also need to show their expertise in installing the features of security and implementing the IP Office solution designed and personalized for the specific needs of the customers.
- IP Office Maintenance
This part requires that the students utilize the appropriate tools in performing specific test plans; diagnose & resolve the issues in a given troubleshooting environment; handle the procedures for an upgrade as well as validate the specified upgrade status.
Career Paths
The recruiters pay attention to the specific skills and knowledge areas when checking a candidate’s resume. One of the ways to demonstrate that you have what they are looking for is to add an IT certification to your resume. With the Avaya certificate, you can be certain that you will have a competitive advantage. If you check the online platform, you will find the sites advertising thousands of jobs in different career paths. The great thing is that you can find many of these positions aligned with the Avaya certification. The titles, such as a Network Maintenance Engineer, a Maintenance Engineer, an Account Manager, an Infrastructure Engineer, a Sales Specialist, a Technical Manager, and a Telephony Specialist, are among the positions that you can explore with ACSS: Avaya IP Office Contact Center or ACSS: Avaya IP Office Platform. The holders of these options can earn an average of $105,000 per year.
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