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Passing the IT Certification Exams can be Tough, but with the right exam prep materials, that can be solved. ExamLabs providers 100% Real and updated Cisco CSM 820-605 exam dumps, practice test questions and answers which can make you equipped with the right knowledge required to pass the exams. Our Cisco 820-605 exam dumps, practice test questions and answers, are reviewed constantly by IT Experts to Ensure their Validity and help you pass without putting in hundreds and hours of studying.
The Cisco Customer Success Manager (820-605 CSM) exam evaluates the candidates’ knowledge and skills needed for the development and integration of solutions, identification of adoption barriers & actions to remove them, implementation of adoption frameworks, as well as interpretation of customer usage data while heading the customers to renewals and creating new sales opportunities through the whole customer lifecycle. Passing this test makes the individuals eligible for earning the Cisco Customer Success Manager Specialist certification.
The certification exam is designed for those specialists who have experience in communication with the customers for identifying, measuring, and delivering the business outcomes with the help of technology implementation. There are no other formal requirements for taking this test but the applicants should have a good comprehension of the exam topics before attempting Cisco 820-605.
Exam Details
The Cisco 820-605 exam has the allocated duration of 90 minutes. The test is available for the candidates in two languages: English and Japanese. To schedule the certification exam, the learners are required to pay the registration fee of $250. This test is proctored by Pearson VUE, the official administrator of all the Cisco exams. The individuals can choose the option of an online proctored test or take their exam at one of the Pearson VUE testing centers located worldwide.
Cisco offers its students to prepare for the 820-605 exam with the help of the official training course, Cisco Customer Success Manager (DTCSM) v2.1. This 3-day option comes with experiential learning via hands-on exercises based on the real-life case studies and use cases. It enables the individuals planning to take Cisco 820-605 to gain confidence in executing key tasks with the help of best practice methodologies and tools while receiving feedback from the facilitator and peers. The training is delivered in two formats: instructor-led and E-learning. The first variant includes real-time lectures as well as exercises held via video conference or in-person. E-learning allows the applicants to learn at their pace and on their own schedule. In addition, the candidates are free to use alternative study materials from the third-party training platforms. You will find a variety of study guides, practice tests, and other useful resources online.
Exam Topics
The syllabus of the Cisco 820-605 exam contains 5 subject areas. Each of them contains specific knowledge and skills that the candidates must develop mastery in. The highlights of these domains are outlined below:
Customer Success Industry – 15%
Success Plan Development – 25%
Barrier Management – 25%
Customer Success Management – 20%
Expand Opportunities & Renewal – 15%
Job Titles and Possible Paycheck
Passing the Cisco 820-605 exam and obtaining the Cisco Customer Success Manager Specialist certification equips the successful candidates with the skills and knowledge required for performing the Customer Success Manager role, which drives the business and organizational outcomes from technology solutions in customer engagements. The certificate will also provide extensive opportunities for career and salary growth. The major job roles and associated average salaries that will become available to you after getting certified are as follows:
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