Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate Certification Exam Practice Test Questions, Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate Exam Dumps

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The Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate certification validates the skills of the candidates in configuring Microsoft Dataverse, creating & managing Power Automate, creating apps with the help of Power Apps, integrating Power Apps with different apps & services, as well as implementing Power Virtual Agents chat-bots. It also validates their competence in performing configuration, configuring extra tools & services, and managing the core sales entities. To obtain this certificate, the individuals should complete two exams referred to as Microsoft PL-200 and Microsoft MB-210. The target audience for this certification includes the developers and functional consultants working in the domain of Microsoft Dynamics 365 Sales.

This certification does not have any compulsory requirements but the candidates must gain practical experience in the exam topics. The applicants should have practical experience in the configuration of Microsoft Power Platform. They also need to possess a good understanding of Dynamics 365 model-driven applications as well as the principles of data modeling. Besides that, the learners must be able to manage opportunities, leads, quotes & orders as well as configure price lists and product catalogs.

Exam Details

The individuals pursuing the Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate certification must pass two exams. Each test is made up of 40-60 questions covering different topic areas. The questions are presented in different formats, including performance-based, hot area, short answer, best answer, multiple choice, build list, active screen, and drag and drop. The candidates must register separately for each exam and pay $165 per test. The passing score is 720 points on a scale of 1000.

To ensure that the students are adequately prepared for the certification tests, Microsoft provides various prep resources on its official website. There are two preparation methods that the vendor offers. These are free learning paths and paid instructor-led training courses. Additionally, each exam also has the official practice test that the learners can use to evaluate their current level of knowledge.

Exam Topics

The first thing to do when it comes to preparing for the MB-210 and PL-200 exams is to review their topics. This will give you a fair idea of the knowledge areas that you are meant to cover and also help you choose the appropriate preparation resources.

Microsoft MB-210 Exam

Perform Configuration: 25-30%

• Configure Sales Settings: It covers the skills in configuring auto number settings, sales territories & hierarchical sales territories, sales security roles, business settings, and goal management elements. It also focuses on creating & managing sales collateral.
• Configure Processes: It involves configuring record creation rules, duplicate detection rules, and sales business process flows.
• Create & Configure Sales Visualization: It focuses on configuring sales dashboard & templates apps for Power BI as well as designing sales reports and designing & creating sales charts.

Handle Core Sales Entities: 50-55%

• Create & Handle Contacts and Accounts: The skills measured within this subtopic include creating and managing accounts, contacts, and activities.
• Create & Handle Leads: It covers one’s competence in creating & searching for leads; performing lead qualification, converting activities to leads, and configuring status reasons.
• Create & Handle Opportunities: It focuses on the skills in managing opportunities, adding product line items to different opportunities; tracking the stakeholders; configuring status reasons; customizing the Opportunity Close form.
• Create & Handle Quotes: It covers your proficiency in editing quotes in different stages; adding quotes to opportunities; sending quotes to the customers; converting quotes to orders.
• Create & Handle Processing of Sales Orders: It covers one’s competency in managing orders, competitors, as well as invoices.
• Create & Handle Product Catalogues & Products: The applicants should develop competence in creating & handling products, product families, and product bundles; creating & handling managing price lists; creating & handling discount lists; creating & handling unit groups; creating & handling product lifecycles.

Configure Additional Services & Tools: 15-20%

• Configure Integration with the External Sales Apps: It includes the skills in implementing Relationship Sales & Dynamics 365 Sales Insights; explaining use cases for AI Builder, Power Virtual Agents, and Customer Insights.
• Manage to Forecast: It involves your expertise in configuring forecasts, choosing a template, defining scheduling & properties.
• Create & Configure Playbooks: It covers the skills in managing playbook templates & defining playbook categories.

Microsoft PL-200 Exam

Configure Microsoft Dataverse: 25-30%

• Administer the Existing Data Model: It requires the skills in configuring tables’ ownership, table properties, connection roles, and table relationship behaviors. It also focuses on the skills in creating new columns, new tables, new relations, or modifying the existing ones.
• Create & Handle Processes: It involves your proficiency in defining & implementing business rule logic; defining requirements for the business rule and the scope for the business rules.
• Configure Dataverse: It includes one’s competence in configuring Relevant Search, auditing, privacy preference, and duplicate detection settings.
• Configure Security Settings: It requires that the candidates demonstrate their competence in creating and handling security roles, business units, users & teams, and column security profiles.

Create & Handle Power Automate: 15-20%

• Create Flows: The skills measured include implementing logic control, interpreting flow analytic data, implementing dynamics content & expressions, as well as activating & deactivating flows.
• Create & Handle Business Process Flows: It involves the skills in defining stages & steps, configuring business process flows, and configuring parallel branches.
• Construct Desktop Flows: It requires the skills in explaining types of desktop flows and identifying their use cases. It also requires your expertise in recording business process tasks.

Implement Power Virtual Agents Chatbots: 10-15%

• Create Chat-Bots: It focuses on assigning chat-bots to environments; publishing and sharing a chat-bot; adding chat-bots to different channels, including Teams.
• Configure Topics: It includes the skills in defining triggers for topic conversations; creating questions, conditions & messages; extracting topics from web pages; calling Power Automate flows to run actions.
• Configure Entities: It covers the skills in creating custom entities, implementing entities within conversations, as well as implementing variables to store data.

Integrate Power Apps with Other Apps & Services: 15-20%

• Integrate Power Apps with Power BI: It includes one’s skills, such as filtering data, creating Power BI visualization, building reports & dashboards, publishing & sharing dashboards and reports, as well as creating & scheduling data flow.
• Implement AI Builder: It focuses on determining the AI Builder model type to utilize; creating AI Builder models; preparing source data to be used by models, and consuming a model with Power Apps and Power Automate.
• Integrate Microsoft 365 with Power Apps: It requires the skills in adding apps to Microsoft Teams as well as creating apps directly within Teams and Team apps from the Power Apps app.

Career Opportunities

The core job role that is aligned with the Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate certification is a Sales Functional Consultant. It may be applied to different domains, including Finance, Field Service, Retail, Human Resources, and more. This means that the certified professionals have a wide range of career opportunities to explore. Some certified specialists can also take up the role of a Developer. The certificate holders can earn $86,000 per annum.

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